Legal notice

Why We Collect and Use Information

We collect and use your information for business purposes related to our business and other business relationships with you. These business purposes include, but are not limited to, providing other products or services, managing our products or services, and processing transactions you request. We may also use your information to recommend other products or services we offer to you.

How We Collect Information

To use this website, users must complete a registration form (“Registration Form”). The Registration Form requires you to provide the following information:

Contact Information (e.g., name, email address, telephone number): This information is used to contact you regarding website services you are interested in or questions related to your orders. We may also contact you if you have unpaid items in your shopping cart.

Financial Information (e.g., credit card number, expiry date): This information is used only for billing and processing customer orders. In accordance with the Payment Card Industry Data Security Standard (PCI DSS), we do not retain or record this information except for information required for the transaction.

Demographic Information (e.g., income level, gender) and Unique Identifiers (e.g., Social Security Number): This information is optional, but we encourage you to provide it so that we can provide you with a more personalized website experience.

How We Protect This Information

We will keep your information strictly confidential. Our employees are required to maintain the confidentiality of all information. Employees may only access information for lawful purposes, such as managing or providing our products or services. We also employ physical, electronic, and procedural security measures to protect information; these measures comply with all applicable laws. Employees must adhere to our established policies.

Disclosure: We may disclose any information when we believe it is necessary to conduct business or when legal requirements dictate disclosure. For example, we may disclose information to others, including independent contracted consultants who assist us in the sales and management of our products and services so that they can provide business services to us, perform general administrative activities (such as maintaining existing accounts), or otherwise assist us in processing any related products or services you request or authorize. We may disclose information to parties outside the company, such as companies that process our data, companies that provide us with general administrative services, and consumer reporting agencies. In other cases, we will disclose information in accordance with the law.

We may also provide information to: (i) parties outside the company, such as marketing companies and independent agents, to assist us in providing you with products and services; (ii) external technology service companies that have entered into joint marketing agreements with us (e.g., agreements with other companies) so that we can provide you with their products and/or services; and (iii) companies that outsource order fulfillment to external logistics companies and collect payments for goods and services from users through credit card processing companies. These companies will not retain, share, store, or use personally identifiable information for any other purpose. Companies that share customer information with us must keep that information confidential. We will not disclose any information to any other company that may wish to sell products or services to you. For example, we will not sell your name to a catalog company. We may disclose any information in a general and non-specific manner for reporting or auditing purposes.

Information Acquisition and Correction: Generally, we will provide information upon your written request. Information relating to or anticipated to be collected in connection with any claim or legal proceedings will not be provided. If you inform us that the information is incorrect, we will review it. If we agree that the information is incorrect, we will correct the record. If we disagree, we will document the substance of the dispute when disclosing information in the future.

Contests, Promotions, and Surveys: We occasionally hold contests, promotions, and/or surveys, which may be held in conjunction with our retail stores or exclusively at our retail stores (“Marketing Channels”). Participation in these surveys or contests is entirely voluntary, and users may choose whether or not to disclose their information.